SMS Text Messaging Terms and Conditions

Last updated: November 2, 2026

Program
GW Berkheimer Internal Notifications

Who can participate
This program is for GW Berkheimer employees and authorized users only. It is not offered to customers or the general public.

What you'll receive
GW Berkheimer sends internal informational text messages to employees and authorized users who have opted in. These include IT and system notices (such as error alerts, backup or batch job failures and
scheduled maintenance), service and outage alerts, and workflow notices when an internal form or approval needs your attention. We do not send marketing or promotional messages through this program.

How to opt in
Signing up is optional. Your number is never added automatically or because you work here. You must ask for it.

To enroll, contact the IT help desk at GW Berkheimer headquarters in Portage, Indiana:
- by phone at 219-764-5200, or
- by email to helpdesk@gwberkheimer.com from your GW Berkheimer email account.

Before your number is added, IT will read you (or send you) the following consent statement:

"This is the GW Berkheimer Internal Notifications text program. It sends internal IT system alerts and workflow notices to employees who ask to receive them. Message frequency varies. Message and data rates
may apply. You can stop at any time by replying STOP, and get help by replying HELP. Your number and your consent will not be shared with third parties. Please confirm the mobile number you want enrolled and
say YES if you agree to receive these text messages."

You must answer YES, by voice on the call or in a written email reply. IT records the date, your name, your mobile number and your YES in the help desk ticket as your consent record, and then adds your
number.

Once enrolled, the first text you receive will be this confirmation:

"GW Berkheimer Internal Notifications: You are now enrolled to receive internal IT and workflow alert texts. Message frequency varies. Msg & data rates may apply. Reply STOP to unsubscribe, HELP for help."

If you opt out later, you can re-enroll by replying START to any previous message or by contacting IT again.

Message frequency
How many messages you get varies with operational and system activity. There is no fixed schedule.

Cost
Message and data rates may apply. Your wireless carrier can tell you what your plan includes. GW Berkheimer does not charge for this program.

How to stop messages
You can opt out at any time by replying STOP to any message. You can also reply CANCEL, END, QUIT, UNSUBSCRIBE, STOPALL, OPTOUT or REVOKE. We will send one message confirming you have been unsubscribed:

"GW Berkheimer Internal Notifications: You have been unsubscribed and will not receive any more messages from this number. Reply START to resubscribe."

After that you will not receive any more texts from this program. To sign up again, reply START or UNSTOP, or contact IT.

Help
Reply HELP or INFO to any message and you will receive:

"GW Berkheimer Internal Notifications: For help contact the IT help desk at 219-764-5200 or helpdesk@gwberkheimer.com. Msg & data rates may apply. Reply STOP to unsubscribe."

You can also contact GW Berkheimer IT at 219-764-5200 or helpdesk@gwberkheimer.com, Monday through Friday, 8:00 AM to 5:00 PM Eastern Time.

Carriers
Wireless carriers are not responsible for delayed or undelivered messages. We send to major U.S. carriers, but we cannot guarantee that every message will be delivered.

Privacy
We handle your information as described in our Privacy Notice at https://www.gwberkheimer.com/c/privacy-notice. We do not sell, rent or share your mobile phone number or your text messaging consent with
third parties or affiliates for their marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.

Changes to these terms
We may update these terms from time to time. The current version will always be on this page, with the date it was last updated shown at the top.

Contact us
GW Berkheimer
6000 Southport Road
Portage, Indiana 46368
219-764-5200 | helpdesk@gwberkheimer.com